Returns & Exchanges Policy

At RockAloha, we want you totally stoked with your Hawaiian shirts. If you’re not, we offer hassle-free returns and exchanges within 30 days of delivery.

No Restocking Fees

Returning your purchase won’t cost you a thing – we never charge restocking fees.

Return Eligibility

Items may be returned or exchanged only if:

• The shirt has a defect or damage not disclosed. This includes:
  • Wrong size, color or print sent
  • Torn, stained, or defective shirt
  • Issues with printing quality
• The size doesn’t match our chart with over 1.5 inch difference
• There was damage during shipping. Please inspect deliveries and contact us within 30 days if damage found.

Return Requirements

To qualify for a return, items must:

• Meet one of the above criteria
• Be in original unused condition with tags attached
• Be requested for return within 30 days of delivery

Easy Return/Exchange Process

To start a return:

• Contact Customer Service to open a request
• Provide order details, photos of defects/damage, and any other relevant info
• For exchanges, let us know which shirt you want instead

Once approved, we’ll issue a refund or send the replacement within 7 days. You do not need to physically return the original item.

We’ll swap items for a shirt of equal or greater value. Please pay any extra cost if upgrading.

Please note returns sent without an approved request may not qualify for refund or exchange. Contact us if any questions!